When you’re starting up a small business of your own, the internal, day to day operations can get very messy, very quickly. It’s the kind of data mountain you don’t even realize you’re climbing, what with each day feeling like a never-ending list of tasks to complete.
You need to set your business up, establish a workflow that encompasses everything you need, and still ‘get home’ on time.
But while once upon a time you would have been able to clock off, that’s not something you really have the privilege to do anymore! You’re the owner, and you may even be the only person who works for you.
Blurring the lines between business and personal is always a dangerous thing, but it’s so much easier to do when you’re the one in charge.
So something has got to give here, and it shouldn’t be your own mental and physical health.
You need help with streamlining processes and getting to the top of the paperwork mountain. You need someone to help share the burden of the work, and being on a budget isn’t going to prevent that.
All in all, you could be in need of a BPO. And we’ve found one that could be the perfect fit: Felcorp Support.
Who is Felcorp Support?
An offshore team based in the Philippines, Felcorp Support is a BPO that provides finance and accounting support for business in Australia, the US, and the UK.
If you’re not sure what a BPO is:
BPO stands for ‘business process outsourcing’. This is a streamlined form of outsourcing where you hire a company to take care of all your delegation needs for you.
They’ll work with you to form a plan around the challenges you’re facing, in terms of your record keeping complexities and the time you need for them, and source skilled workers to get the jobs done for you.
Of course, different BPOs will handle different processes, but most cover the business basics.
And now back to the review!
Felcorp Support have quite an expansive area of experience, with their team members specializing in things like payroll and bookkeeping, as well as niche industries like insurance.
It’s this level of technical expertise into the legal regulations of multiple countries that gives us confidence.
For example, if you’re an Australian-based company, Felcorp Support provides bookkeepers with at least 3 years’ experience in Australian finance laws and tax requirements.
As far as BPO services go, they seem to have a good handle on providing the right level of support, transparency, and price to go along with it. That’s a tough balancing act, and not every consultancy or BPO agency does it properly.
If you’re keen to find a BPO for your own business, they might just offer the customer support you’re really after.
Why you might need a BPO as a business owner
You’re overwhelmed, overworked, and already thinking about throwing in the towel.
You’re concerned about the irregularities on the forms you submit, and in the accounting software you’re constantly updating.
You’re stressed, you’re not focusing properly, and you’re finding it difficult to make any meaningful change to your business.
These are the kind of issues business owners face every day – especially when they’re just opening up their company – and it’s not the kind of hard work you really feel proud about getting on with!
The benefits of working with Felcorp Support
So, BPOs offer expert help at a cost far cheaper than trying to hire the right talent and give them a salary. With acquisition plans and a scaling budget a long way off yet, that’s the kind of support a lot of small businesses need in the interim.
Felcorp Support is the kind of BPO that can fill the gap and fill it well. Their services cover quite a few core business operations, and depending on the task you’re considering, their website makes it clear which member of the team you’ll be working with.
But what makes them a choice to genuinely consider? Well, we did find a few benefits in their BPO services that might answer your question.
They focus on compliance
They have a full compliance run down for every business they work with, keeping you in the loop on regulations and how you can fit into them.
And this one factor seems to be Felcorp Support’s driving principle, which is really good to see.
They make it quite clear on their website what compliances they follow, as well as assurance that their staff are experienced in handling the regulation in question.
Incredibly detailed reporting
They provide financial reports on both a weekly and monthly basis, so you’ll always know what’s going on. Reports always seem to arrive on time as well, so you shouldn’t miss any.
Clear pricing
Felcorp Support has dedicated pricing pages for each service area. You can click through to find out what a month of their support will cost you at the two different levels they offer.
You even get a free trial with their ‘live pilot’ bonus. This means you get 40 hours of whatever service you’re interested in for free, and only after that do you need to actually pick a package and get the ball rolling.
Felcorp Support: A few final thoughts
So, should Felcorp Support be at the top of your list if you need financial or insurance related BPO services? We certainly think they’re a prime choice.
They offer honesty, expertise, and plenty of choice over when and where you can work with them. Their use of free trials and service demos is definitely a big bonus in the BPO scene.
You can also easily book a call straight into the calendar from their homepage, so there’s less mystery around when they’re going to get back to you!
With all these things in mind, we believe Felcorp Support is a reliable BPO in 2025. But be sure to check out their website and find out more for yourself!
